Your satisfaction is our top priority.
Refund Eligibility
- Event registrations and paid services may be canceled for a full refund up to 7 days before the scheduled event date.
- Cancellations made within 3–7 days of the event are eligible for a 50% refund.
- Cancellations made less than 3 days before the event, and no-shows on the event day, are not eligible for refund.
- If an event is canceled or rescheduled by us, you will be entitled to a full refund or a free transfer to another available session.
Refund Process
- Contact Us: Reach out to us via email to submit your cancellation request. Please include your booking number and participant details.
- Review: Our team will confirm your booking status and refund eligibility within 2–3 business days.
- Refund Processing: Once approved, the refund will be issued to your original payment method.
- Transfer Option: You may also choose to transfer your booking to another person or a future event instead of a refund.
Refund Timeline
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Third-party platform service fees may be non-refundable depending on the payment channel policy.
Thank you for being part of our community!